Order Cancellation Policy :
1. After placed an order for any software license activation key (digital item) by choosing “Key – Instant Email Delivery” method, you can cancel your order at any time before the license activation key(s) delivered to your registered email. If software license activation key(s) is already delivered to your email, then the order will not be eligible for cancellation.
2. Placed an order for any products or goods by choosing “Box Pack – Courier Delivery” method, you can cancel the order at any time before it delivered to you by our courier partner. Once our courier partner delivered the products or goods, then the order will not be cancelled.
3. To cancel any order, you can raise cancellation request for your order by select “Cancel Order” button at “Orders” Section in “My Account” page after login to your account.
4. Also, you can raise cancellation request by send email to email@example.com or contact us by phone to our customer care at (+91) 9732760202 for easy cancellation process.
5. After received your order, every time we verify all details of each order within 24 hours from the time of your order placed. During the order verification process, we can cancel the order if we find incomplete or wrong billing and shipping details or incomplete or wrong contact information & non-payment (payment not received) for the related order. Also, we may cancel the order if our courier partner is unable to find the shipping location/delivery address or unable to communicate with you to deliver of your ordered item as per the shipping details & contact information which are provided by you at the time of placing the order at our website.
6. We never charge any shipping charges, delivery charges or extra fees from you to cancel any order.
7. After received your order cancellation request or the order cancelled by us during the order verification process, you will get the refund of full amount within 7 days from the date of order cancellation requested by you or date of the order cancellation by us.
8. Every time, when we completed order cancellation process, you will get an email notification to your registered email which email is associated with us.
9. After delivered the products/goods or software license activation key, if you need to return the item and to get the full amount as refund, you can raise the return request within 10 days from the date of order delivered. The return & refund process will be completed as per the terms & policies which is mentioned in our Return & Refund Policy page.
Subscription Cancellation Policy :
1. We sell all software license key(s) only of pre-paid software subscription from our website. Once you have activated the pre-paid software subscription by related software license key, pre-paid software subscription will not be cancelled till end of its pre-mentioned subscription validity.
Refund Policy for Order Cancellation :
1. For order cancellation, full amount as refund will be processed & completed to your bank account within 7 days from the date of order cancellation requested by you.
2. Every time, when we completed the refund to your bank account, you will get an email notification from us to your registered email which email is associated with us.
Contact Us :
if you have any questions, please contact us.
Email : firstname.lastname@example.org
Phone : (+91) 9732760202 / (+91) 3335652282